How do I add a hyperlink to a trigger? – CX Experts Support

Question

How do I add a hyperlink to a trigger?

Answer

To add hyperlinks to notifications sent using triggers or automations, you must use HTML. To add a hyperlink, you would use the following HTML:

<a href="link URL">text</a>

For more information on using HTML for formatting, see the article: Where can I use Markdown and HTML in Zendesk Support?

Disclaimer: This article is provided for instructional purposes only. Zendesk does not support or guarantee the code. Post any issues you have in the comments section or try searching for a solution online.