Can I edit article URLs?

Question

Can I edit article URLs?

Answer

No, it is not possible to edit article URLs as they are system-generated upon article creation.

Each article has a unique article ID and a slug. The URL structure allows for better crawling of your knowledge base by search engines like Google.

The slug is generated from the article title. While the slug is helpful for SEO, an article's URL can be reached with or without it. For example, you can reach the article that you are currently reading at:

• https://support.zendesk.com/hc/en-us/articles/4408894164634, or
• https://support.zendesk.com/hc/en-us/articles/4408894164634-Can-I-edit-my-articles-urls, or even
• https://support.zendesk.com/hc/en-us/articles/4408894164634-random-slug

When you update the title of an article, the canonical URL changes to include a new slug that matches the new title. However, your end users can still navigate to a URL with the old slug, or with no slug at all.

Note: Not all articles contain a slug. Slugs are omitted in certain circumstances. For example, when an article title needs to be shown as HTML if it is too long.

For more information about SEO (Search Engine Optimization) for the help center, see the article: About search engine optimization (SEO) in help center.