Hide comments on individual articles by disabling the Open for comments setting in the article editor. To hide comments across your entire help center, use Curlybars to block the comment section in your help center theme.
To hide the article comments:
- In Knowledge, click Knowledge admin
- Click the Customize design icon (
) in the sidebar - Find your live theme and click Customize. Then, click Edit code
- In the templates file, click article_page.hbs
- Look for the article comments Curlybars. The HTML code may vary depending on your theme and its customizations
- Add
{{!--before the<div class>tag, and--}}after the</div>tag. This changes the color of the text to brown, which indicates that this section of the code is blocked out - Click Publish to save the changes to your theme. To check that the article comments disappeared, click Preview
For more information, see the article: Workflow: Selectively hide help center components using Curlybars.