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  1. CX Tier 1 Support
  2. Help and FAQ's
  3. Help with support and ticketing
  4. API and SDK

API and SDK

  • Is it possible to reach the API rate limit when I update tickets in the user interface?
  • Does the API job contribute to the per-minute rate limit?
  • Where can I find a list of API documentation?
  • Why can't I log into my Zendesk account through the terminal?
  • My custom form forwards emails to create tickets and generates errors
  • How can I set which brand of welcome email is sent when creating users through the API?
  • Can I use the API to assign a macro to a user or group?
  • Who is the current user when adding ticket comments using APIs?
  • Can I change the confirmation message after a ticket is submitted through Support SDK?
  • REST API gives 200 response but the request didn't work
  • What should I consider when using Zendesk SDK?
  • How can I fetch multiple pages of results automatically?
  • What are my credentials for API access when using SSO to sign in?
  • Using the API to set the primary email for a user
  • What are the uses of each mobile SDK?
  • Mobile Chat SDK - Using PreChatForm with VisitorInfo
  • What does the flow of MessagingActivity look like with multiple engines?
  • Can I integrate the Zendesk SDKs in my mobile application using a wrapper?
  • How do language translations work in the Classic SDKs user interface and HelpCenterActivity?
  • How can I authenticate API requests?
  • How do I check which Mobile SDK version my project is using?
  • Why do I see the Answer Bot in the Chat SDK even though I don't have a subscription?
  • How do I add a comment to a ticket via API?
  • Can I increase my API rate limit?
  • How do I know when API tokens were created?
  • How do I set up Postman to make API requests to my Zendesk account?
  • API error: curl: (3) URL using bad/illegal format or missing URL

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