Skip to main content
CX Tier 1 Support  Help Center home page
Submit a request
Sign in
  • The Team
  • Our Services
  • Join Us
  • Blog
  • Submit a request
  1. CX Tier 1 Support
  2. Help and FAQ's
  3. Help with AI agents - Advanced

Help with AI agents - Advanced

  • Where can I find my bot ID?
  • What is the "No Message" use case?
  • What’s the difference between a zero-training AI agent and UltimateGPT?
  • Best practices with dialogue flows in AI agents - Advanced
  • Publishing errors in AI agents (Ultimate)
  • Troubleshooting ticket automation in AI agents (Ultimate)
  • Troubleshooting CRM connection with AI agents (Ultimate)
  • What can I do if I don't have historical data to train my bot?
  • Data import error in AI agents (Ultimate)
  • Technical errors in AI agents (Ultimate)
  • What are the conversation statuses for AI agents - Advanced?
  • AI agent replies with the message: Sorry I couldn't answer your question
  • Why didn't a presumed use case get triggered when an advanced AI agent identified a new use case mid conversation?
  • Requester email is not getting updated
  • Why is my customized RegEX not working in AI agents - Advanced?
  • How do I use labels to help AI agents suggest articles to users?
  • Can I add any specific voice or tone requirements to AI agents?
  • Does AI automatically translate articles in my help center if I update the English version?
  • How can I retrieve the URL of a Web Widget conversation for use in AI Agents - Advanced?
  • How soon does intent prediction start on tickets after activation?
  • If I enable AI agents and other Advanced AI features, can I turn them off?
  • How do I turn off intents?
  • Is there a limit to the number of steps in a conversation flow?
  • Can AI agents search for answers outside of my help center?

©

Powered by Zendesk