Reporting and analytics admin questions
- How frequently does my Zendesk data sync to Explore?
- Can I display all of my data on the same report?
- Explore error: An error occurred. Contact Zendesk Customer Support
- How do I delete data from Explore?
- What goes in the rows and columns of an Explore report?
- Error message: "It looks like you don't have permission to access Explore"
- Why aren't there any dashboards available in Explore?
- How do I access reporting and analytics?
- Which time zone does Zendesk Explore use?
- What data makes up my report or dashboard?
- Why are my Explore reports cut off or missing at the bottom of my exported or scheduled dashboard PDF's and images?
- Can I export just one tab of an Explore dashboard?
- Can I share reports with people outside of Zendesk?
- What language will my Explore report be displayed in?
- How can I start using Explore?
- When is my Support ticket backlog data available in Explore?
- When did my data last sync in Explore?
- How can I automatically email my Explore report?
- Can I report on the number of tickets with attachments in Explore?
- Can I migrate reporting data from one Zendesk instance to another?
- Why do I see a difference between the data I get through APIs and the results from my Explore reports and dashboards?
- Why do Explore vote metrics differ from article votes?
- Why don’t I see the Live data (including Messaging) dashboard in Explore?
- Why is my prebuilt Chat dashboard empty on Explore?
- How can I change the status of my agents?
- Where can I grant agents access to Explore?
- How can I export all tabs from a dashboard?
- How are tickets created from article searches captured?
- Why can't I create reports or dashboards in Zendesk Explore?
- Why can't a Talk Team lead view calls in the Talk live dashboard?